Terms & Conditions Agreement

Throughout this “Terms & Conditions” agreement, DrivenLux, LLC (Drivenlux Chauffeured) and/or staff members, its agents, affiliates and employees fall under its protection and will be known as “The Company”. All “Terms & Conditions” in this agreement apply to all listed as “The Company”. We are not responsible for loss or damages to articles left in or around “The Company” vehicle(s), or the offices of “The Company”. I hereby agree to be responsible for any and all damages, revenue loss or injury to any agent, staff member, employee, vehicle or property of “The Company” which is caused by you and/or your guests. In addition, the following is a list of other immediate chargeable items: VEHICLE: 1) No food inside the vehicle: $200.00 cleaning fee. 2) Bodily fluids/vomiting in or on the vehicle: $400 cleaning fee. 3) Glitter, gum, sand, dirt, mud or fluids on carpets or seats: $200.00 cleaning fee. 4) Alcohol Decanters – broken or missing:$50/each. 5) NO SMOKING IN VEHICLE – Smoking: $350 cleaning/deodorizing fee. 6) Glasses – broken or missing: $40= cost of full case. ACTUAL COST OF REPAIRS: Any damages to the interior or exterior of the vehicle and/or property of “The Company” that requires repair or replacement will result in the client being charged the actual repair or replacement costs plus any applicable fees. *NO use of illegal drugs, weapons or sexual activities in or near the vehicle: Run will be terminated *NO excessive audio volume: repair/replacement charges may apply *Use of physical or verbal abuse towards any chauffeur or agent(s) of “The Company” will result in the immediate termination of services: No refunds. Full amount of booked services will be forfeited to “The Company”. *CLOSED-CIRCUIT MONITORING may be utilized inside and/or outside of all vehicles for the safety of all passengers and our Chauffeurs. *For the safety of all passengers and the Chauffeur, all body parts must remain inside the vehicle while in motion: Run will be terminated for any violation. The Chauffeur and/or “The Company” may terminate services immediately at any time or anywhere for certain violations of this agreement – No refunds – Full amount of booked services will be forfeited to “The Company”. AIRPORT ARRIVAL / DEPARTURE & ONE-WAY TRANSFER TERMS All pick-ups have a four (4) hour cancellation policy prior to pick-up. A non-refundable deposit of $50.00 may be charged at time of reservation. All reservations will be charged for balance due 24-hours prior to scheduled pick-up date/time. A cancellation less than 4 hours to scheduled pick-up, client will be charged the full amount of the reservation. All payments may be applied towards future booking within 180-days of cancellation date. AIRPORT ARRIVALS: The client must have a direct phone number (i.e. mobile phone) for BLR offices and chauffeur to contact the client if needed. If you do not receive a text message or voice-mail from BLR offices or the chauffeur on your phone upon flight arrival, please contact our office at 1-949-238-6300 or toll-free 1-844-252-2554, and we will make contact with your chauffeur immediately. AIRPORT CURBSIDE PICK-UP: When ready with baggage, please contact chauffeur or BLR dispatch with airline exit door and pillar location for pick-up. AIRPORT MEET & GREET (additional $12 charge): Chauffeur will be located at main exit/baggage area with sign displaying your name. AIRPORT “WAITING” FEE: $1.00 per minute will apply after 25 minutes (domestic) / 90 minutes (international) of actual landing time if client(s) and their baggage are not ready to depart airport. Client is responsible for maintaining possession and control of their items at all times. AIRPORT & ONE-WAY TRANSFERS: Rates are based on a POINT-TO-POINT transfer. Any additional stops (within a 5-mile radius of original reservation route) will incur an additional charge of $25 per stop for the first ten (10) minutes, then $2.00 per minute up to fifty (50) minutes thereafter plus original reservation charges. Client(s) have up to ten (10) minutes after original reservation pick-up time to load into vehicle(s), thereafter a “WAITING” fee of $2.00 per minute will apply up to fifty (50) minutes after. Any additional “WAIT-TIME” after fifty (50) minutes will convert into the vehicle’s regular hourly rate, fees, and gratuity – plus original reservation charges. We are not responsible for passenger flights or trains missed, cancelled, diverted, delayed or any other incident which results in the failure to comply with the Cancellation Policy. We will exact our best effort to fulfill client needs in these instances subject to “wait-time” fees or late cancellations and re-bookings without detriment to other reserved clients. Full trip charge will apply if the passenger fails to contact our office if they are unable to locate their chauffeur. Additional charges may apply if additional stops and/or route changes differ from the original prearranged reservation. HOURLY / STANDARD TERMS: The Company is not liable in the event of any traffic conditions, weather conditions, acts of god, mechanical breakdown or any unforeseen circumstances while on charter. In the event of ONLY a mechanical breakdown or error on part of The Company, The Company will offer reasonable accommodations to the original itinerary for loss of time. The Company is not responsible for delays or the termination caused by unsafe road conditions (ie. not salted, accidents, etc). Overtime rates (excluding “Airport arrivals/departures”) will apply after the first five (5) minutes of prearranged ending time described on trip sheet. Overtime rates are billed in thirty (30) minute increments at the regular hourly rate plus fees and gratuity, unless specified. Your current reservation rate is based on your original routing information. Additional charges may apply if additional stops and/or route changes differ from the original prearranged reservation. All quotes are based upon vehicle availability at the time of quote request. Quotes do not include transportation/fuel-surcharge fees or gratuity unless otherwise stated in written quote. The Company “Terms & Conditions” apply to all reservations made via phone, email, or through company owned websites. Due to the nature of this business; 1. Certain vehicle models may not be available at time of the reservation service date, in which a comparable vehicle or upgrade will be offered. 2. The Company may “farm-out” your reservation to another qualified, licensed, and fully insured company. HOURLY CHARGES/USAGE: If service ends prior to original reserved time, the total hours, fees, and gratuity from the original reservation will be charged. A later pick-up time change requested 24-hours or less of the original reservation time will still incur the original billing start time. RESERVATION / PAYMENT POLICY: Any reservation made via phone, email, or in office, will constitute as a valid reservation. A 25%-50% non-refundable deposit of the full amount and “Credit Card Authorization/Terms & Conditions” form is required to secure your reservation. Credit/Debit card will be charged for the remaining balance due up to 24-hours prior to pick-up date/time. Cash payment: due in full upon vehicle arrival. Discount if paying cash. CANCELLATION POLICY: (excludes airport/one-way transfer): Client is liable for a cancellation fee which consists of 50% ofthe total reservation amount if cancelled up to 72-hours (weddings: up to 30-days) prior to service pick-up date/time. A cancellation within 72-hours (weddings: within 30-days) of the pick-up date/time, the full reservation amount becomes due immediately. Any payments, deposits, and/or fees, may be applied toward a future reservation within 180-days of the cancellation date. ALL DEPOSITS ARE NON-REFUNDABLE. All cancellations must be done by calling our offices and receiving an email cancellation confirmation. All policies are subject to change without notice. CHANGES: Additional charges may apply for additional stops, routes changes, date, or time changes differ or change from the original prearranged reservation AIRPORT WE SERVICE: LAX – LOS ANGELES, ONT – ONTARIO, SNA JWA – JOHN WAYNE, LGB – LONG BEACH, PSP – PALM SPRINGS, GUARDIAN JET CENTER FBO, CHINO KCNO FBO, THRESHOLD AVIATION GROUP, ENCORE JET CENTER, RIVERSIDE MUNI – KRAL – STRATOS JET CHARTERS, RIVERSIDE PREMIUM FLIGHT SERVICES, RIVERSIDE AIR SERVICE, SAN BERNARDINO INTERNATIONAL AIRPORT – SBD, KSNA – SIGNATURE FLIGHT SUPPORT, ATLANTIC AVIATION, FRENCH VALLEY AVIATION AIRPORT – MURRIETA – TEMECULA – THE JET CENTER

Privacy Policy

This privacy policy discloses the privacy practices for DrivenLux.com / BLRchauffeured. This privacy policy applies solely to information collected by this web site. It will notify you of the following: 1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared. 2. What choices are available to you regarding the use of your data. 3. The security procedures in place to protect the misuse of your information. 4. How you can correct any inaccuracies in the information. Information Collection, Use, and Sharing We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. Your Access to and Control Over Information You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website: 1. See what data we have about you, if any. 2. Change/correct any data we have about you. 3. Have us delete any data we have about you. 4. Express any concern you have about our use of your data. Security We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. Updates: Our Privacy Policy may change from time to time and all updates will be posted on this page.If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 909-295-5566 or 949-238-6300 or via email.